1. Just below the user name will be the account type - if it says 'Admin' you can reset user passwords. To do so, from that same Users & Groups screen, click on the lock and enter your admin name.
2. Make sure your mail app isn't set to check for new email too often. If your mail app checks for new messages more than once every 10 minutes, the app’s access to your account could be blocked.

• Mail App Not Accepting Password For A .mac Account 2017 Without
• Mail App Not Accepting Password For A .mac Account 2017 New

Suddenly, in Microsoft Office 365, my Outlook e-mail program keeps prompting me for a password, but won't accept the same password that works for my other 365 applications (e.g., PPT, Excel). I've tried old passwords and changed to a new password, but still no go. So I can't get my mail.

/Mac Tips /[Fixed] Unable to Verify Account Name or Password

Mail App Not Accepting Password For A .mac Account 2017 Without

Users may stumble upon the “unable to verify account name or password” issue on Mac when accessing services such as LinkedIn, Google, Yahoo and Flickr. This issue may come from security concerns, wrong password and proxy server settings.

Apple Mail remains connected to the server to confirm if users have a new item in the inbox. When the email server goes down temporarily or gets inundated with requests, it declines the requisitions from Mac mail with an error message like “unable to verify account name or password”. However, this may also occur if you change keychain password as this wipes data in internet accounts.

We recently received queries on a quick fix to fix the issue from our readers. This article constitutes our response and reliable solutions for Mac owners grappling with the puzzle.

Article GuidePart 1. Preventative & Maintenance Techniques to Avoid Validation IssuesPart 2. How to Manually Fix Unverified Name or Password IssuePart 3. Other Solutions to Fix Unable to Verify Account Name or PasswordPart 4. Final Thoughts

People Also Read:Quick Guide on How to Troubleshoot Wifi Problem on Mac How to Fix Macbook Pro Won't Turn on

Part 1. Preventative & Maintenance Techniques to Avoid Validation Issues

Approach 1. Remove Expired Certificates or Old Passwords Archived in Keychain on Mac

If your mail remains inaccessible due to the unable to verify account name or password error, check the Keychain to erase obsolete data. Delete any terminated or annulled certificates along with existing password duplications from the Keychain.

From Applications, launch Keychain Access and search for the entry based on the connections you use like here. Next, go to Mac mail and confirm your email, a password prompt will appear. Type the exact password in the account password field and enable “Remember this password in my keychain”.

Approach 2. Spruce up Your Mac

You can rely on Mac cleaner tools to clean up your Mac. Often, folder caches, cookies and junk files corrupt your files while diminishing performance. For bugs-free maintenance, iMyMac PowerMyMac spruces up, protects and optimizes your machine. It erases and steers clear of future junk, detects duplicates, uninstalls unnecessary apps and makes your device run at full pelt. It packs up to 20 useful tools for all-round care.

Best of all, PowerMyMac comes with an uninstaller feature to permanently remove unnecessary applications and related pieces of data. You can rely on this tool to solve any issues associated with uninstalled stubborn apps. This cleaner digs deeper to eliminate every fragment of the uninstalled software.

Approach 3. Delete Offline Mail Cache Folder

If your mailbox is sluggish or the emails don’t appear, we recommend removal of the offline mail cache because infected data may cause the error code. Follow these steps to erase mail caches:

1. From Terminal window, fill in the command, viz. 'defaults write com.apple.finder AppleShowAllFiles TRUE;killall Finder' and press Enter to see the underground cache files;
2. Shut down the Mail application;
3. Navigate to the cache folder as follows, Users > your_profile > Library > Mail > IMAP_account_name;
4. Delete '.OfflineCache'.

A newly-created cache folder kicks in when you launch Mail app again. Open the app to ascertain if the email loading runs faster and whether the error of unverified name or password has disappeared. To get rid of Mail cache, you can also utilize the multi-tool cleaner-PowerMyMac. This cleaner can help you erase system data, duplicates, caches, uninstalled app remnants and more on Mac.

Part 2. How to Manually Fix Unverified Name or Password Issue

Method 1. Feed Email Password in System Preferences

The verifying hitch may appear if you previously changed the Keychain password. If you encounter the validation issue in the Mail app, feed in the password to authorize the account in System Preferences. To do this:

• Launch System Preferences and select Internet Accounts;
• On the left board, select the account that needs validation, pop-up prompts you for the password.
• Hit Cancel to view the comprehensive page of archived email accounts.
• Fill in the password in the blank fields and hold down Tab key button on the keyboard to access the next spaces.
• The system validates your account as long as you enter the correct password. A similar method applies to confirm email accounts.

Method 2. Re-Feed Email Account

Deleting and re-feeding the email details into the Mail app may pull off the account name and password validation trick. The effects of this include the removal of the email cache from the system. However, the computer preserves the attachment you’ve stored and the genuine data archived on the email server. Choose between the approaches below to get rid of the email accounts.

Way 1. Delete the email account from the Mail App

Mail App Not Accepting Password For A .mac Account 2017 New

• Open the Mail app.
• Hit Mail option at the top menu followed by Preferences at the pull-down list.
• Click on the email account required on the left sidebar, and then choose '-' button at the foot.
• Hit “OK” to wrap up the process.

Way 2. Delete the Email Account from System Preference

• Launch System Preferences and select Internet Accounts.
• Select the email account required followed by '-' button at the foot.
• Click on “OK” to finish the process.

Restart the machine after the deletion. Reintroduce the email account to the Mail app via System Preferences>Internet accounts or Mail App > Mail > Accounts.

Part 3. Other Solutions to Fix Unable to Verify Account Name or Password

Solution #1 Deactivate Two-Step Verification Security

Service providers such as Gmail, AOL, and Yahoo include a Two-Step Verification to add an extra layer of security. It’s a double-edged sword as this means vulnerable email apps cannot verify the account and password.

The solution is to disable this security feature and verify your email account and turn it on after solving the problem.

Solution #2 Restart The Machine

Restarting the machine and launching Safari will generate new folders in minutes. Immediately after you hear startup chime, latch on the Shift key until the gray Apple icon and a progress bar pop up. Rebooting takes longer. This will refresh caches, launches a directory screening, and deactivates all login items along with other things.

Solution #3 Tinker iCloud Keychain

Turn off iCloud Keychain across all your devices. Next, enable iCloud Keychain that has up-to-the-minute Keychain items. Activate iCloud Keychain on the other devices. This updates them with the new iCloud Keychain.

Part 4. Final Thoughts

In all, you’ve added more weapons into your bag of tricks to solve the unverified account name or password puzzle. Mac computers offer a workhorse for the workplace and quick fixes like the ones we dissected above prevent downtimes.

Don’t rack your brains in such a scenario with complicated steps, try a simple approach like resetting the Keychain first or rebooting. If the issue persists after all the above tips, consult Apple’s customer desk. They will guide you to create another Keychain and respond with a wealth of insights.

Finally, share with our readers any insider hacks, tricks and tips revealed by Apple in our comments section below. Our forum promotes a steady flow of ideas among Apple enthusiasts across the globe.

ExcellentThanks for your rating.

Rating: 4.4 / 5 (based on 70 ratings)

People Also Read:

PowerMyMac

A powerful all-in-one App for Mac

DANIEL R2020-12-07 13:35:29

bonjourj avais un pb sur mon MACBOOCK pro il ma demandait sans arrêt de rentrer les mots de passes de mes Emails.( sur Lacoste.net) et j ai trouvé la solution.il faut d' abord supprimer l email du compte sur votre MAC , puis vous le recréer il va vous demander le mot de passe . normalement ça ne fonctionne pas , mais vous avez la possibilité de rentrer les infos ( pop ou imap pour le serveur ) et la il ne faut pas vous tromper vous rentrer dans mon cas imap.laposte.net puis en dessous smtp.laposte.net et vous validez et la ça marche. attention il faudra surtout supprimer et recréer sinon ça marche pas.j avais des adresses mail avec POP.laposte.fr .maintenant il ne me demande plus les mots de passes.j espere que cela servira a d autres qui ont le même problème

iMyMac2020-12-08 10:24:10

Merci pour le partage.

Владимир2020-08-07 06:52:20

Благодарю Вас за подробное описание, ваши рекомендации поэтапно использовал и помогло решить эту проблему. Удачи всем!!!

kawka2020-06-04 00:06:55

bonjour, dans l'explication pour réussir à re connecter hotmail sur Mail de mon MacBook Air, il y a écrit : 'Languette touche'. qu'est ce que ça veut dire? merci

Picard22002020-10-18 09:10:34

Touche Tabulation. Dans mon précédent message, j'ai tapé Tab entouré de chevron et du coup, il n'apparait pas

Picard22002020-10-18 09:08:57

Apparemment c'est la touche

cas2020-05-04 11:21:27

I have 4 Gmail accounts and all of a sudden, I can no longer retrieve mail via Mac Mail. (Historically, it would be one account at a time, so this is very bizarre.) I've tried all the usual tricks, as per above, and nothing is working. Specs: POP accounts, iMac, OS 10.11.6.

Savoulla Koumides2020-04-14 01:19:13

My issue was that the mail app on my Mac did not support 2-step authentication. I found the find the solution to this through this link :https://support.microsoft.com/en-us/help/12409/microsoft-account-app-passwords-and-two-step-verification Follow the instructions on 'How to create a new app password' so you don't have do disable 2-step authentication. Hope this helps!

iMyMac2020-04-14 23:56:54

Thanks for your sharing.

Darlene2020-01-31 17:42:29

This was awesome info. I've spent some time trying to get Mac Mail to 'fix' my gmail account after I updated my password recently. The update worked everywhere as it was supposed to except MacMail in OS Catalina v 10.15.2 After doing part 1, Approach 1 and then moving on to part 2, Methods 1 and 2 this finally started working for me after relaunching Mac Mail. Thank you!

iMyMac2020-01-31 18:04:08

Happy to hear that. Thanks for your support!

Clean up and speed up your Mac with ease